July 26 to Aug 26, 2022
To land actionable insights for the identified activity cohorts.
Author: aileen-j.delmundo@mynt.xyz
Sarno
June 18 to July 18, 2022
To pinpoint possible reasons for decline in lucky load play rate and possible action points to mitigate the downtrend.
GCash Security Survey Q2
June 2022
To enhance the sense of security among GCash users.
Carey
May 18 to 31, 2022
To uncover their habits, preferences, and experiences of users who were seeded vouchers in the past.
Sunisa (SMS)
April 5 to 31, 2022
To uncover their habits, preferences, and experiences of users who were seeded vouchers in the past.
Sunisa (Promo Card)
April 5 to 31, 2022
To uncover their habits, preferences, and experiences of users who were seeded vouchers in the past.
GCash NPS Survey (Promo Card) v2
April 2 to December 31, 2022
To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.
GCash NPS Survey (Banner) v2
January 2 to December 31, 2022
To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.
GCash NPS Survey (SMS) v2
April 2 to December 31, 2022
To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.
Simone (Quant)
March 14 to 31, 2022
To understand the perceptions and behavior of GCash users who have tried GCredit or who are eligible but have never tried.