Underwood (Quant)

March 9 to 31, 2022

To understand the perceptions and behavior of GCash users who use GCash Mastercard/AMEX/Non-carded.

Published
Categorized as Survey

Omega

January 13 to 20, 2022

To identify the reasons behind their previous rating on the NPS survey.

Published
Categorized as Survey

Quad

January 17 to 28, 2022

‘To understand the loans category, GLoan business, and GLoan customers.

Published
Categorized as Survey

GCash NPS Survey (Promo Card)

January 3 to December 31, 2022

To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.

Published
Categorized as Survey

GCash NPS Survey (Banner)

January 3 to December 31, 2022

To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.

Published
Categorized as Survey

GCash NPS Survey (SMS)

January 3 to December 31, 2022

To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.

Published
Categorized as Survey