Keep your account secure!

I. Avoid sharing personal and sensitive information.

• Personal Information:
  -Name
  -Date and Place of birth
  -Photo
  -Marital Status
  -Home address
  -Mobile numbers
  -Email address
  -Mother’s maiden name
  -Name of employer

• Sensitive Personal Information:
  – Credit/ Debit Card details
  – User Credentials (Username, Password)
  – Data seen in Government IDs

II. Be on the look-out for fake websites or malicious emails

• Check for any misspellings, unusual words or special characters before or after the company’s name, and URLs with unusual endings, like “gcash.it” instead of “com”.
• Look for padlock in the Address bar.
• Look for “https://” at the beginning of address URL. If site is listed as “http://”, it could be a clue that it’s a fake website.
• Check the sender’s email address. Sender may be unknown or with incorrect address.
• Emails that give high sense of urgency such as asking to confirm account details and re-submit account information to avail of promo
• Emails that lead to more fake websites.
• Emails that does not include your personal name or addresses you as simply “GCash Customer”.
• Also check out any misspelled words and bad grammar in the body of email.
• Think before you click! Don’t just open attachments from possible malicious or fake emails.